Neutrogena Website Review & Ratings + Neutrogena Coupons
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Neutrogena Website Review & Ratings + Neutrogena Coupons

Neutrogena: Products & Services

Neutrogena is a well-known and leading brand of skin care, hair care and cosmetic products. The Neutrogena brand of soap and skin care products have been sold to consumers for more than 45 years and is frequently recommend by dermatologists. Their product line has expanded over the years to include lotion, makeup, anti-aging products and hair care for men and women. You can buy Neutrogena at many local retail stores and on their website. Their website also has beauty and skin care tips and articles from their experts. You can browse for products by going to their categories.

Neutrogena: Company Background

Neutrogena actually began in 1930 when founder Emanuel Stolaroff started a small cosmetics company called Natone. Located in Los Angeles, California, his products were sold to beauty salons that were associated with the movie industry. By the 1940's, Natrone began to manufacture and sell their products to consumers. During a trip to Europe in 1954, Stolaroff discovered a soap that would return the skin to its natural pH level in just 11 minutes after washing. He imported and distributed this soap in the United States and by 1962 the soap became so popular that the company's name was changed to Neutrogena. In 1967, a strong relationship was formed between the company and dermatologists that still exists. Today, they are a wholly owned subsidiary of the Johnson & Johnson Company and their products are sold throughout the world. 

Neutrogena: Customer Feedback & Reviews

Neutrogena products have excellent customer ratings and customer comments. Many of their products are reviewed on with most getting 4 or 5 star ratings. Comments for their Neutrogena Ageless Essentials Continuous Hydration products include:

  • "…When I first put it on my face, my skin literally felt grateful…I didn't want to review this product until I'd used it a few weeks, and now that I have I've got to say I absolutely love it. My face looks brighter, my skin feels good, and yet it's like I don't have anything on my face. It's like my own skin, but 20+ years younger. I don't wear makeup, so I don't know how makeup would do on top of this, but I can't imagine it would do anything but improve your appearance."
  • "I've always been a fan of Neutrogena products. It says a lot that these inexpensive moisturizers are approved and recommended by dermatologists ... including my own. Even the most sensitive skin seems to flourish under Neutrogena's care..."
  • "This product is so underrated, in my opinion. I have a sensitive skin and not just anything works, but this leaves my skin looking so young, and soft, very calming. You put it at night, wake up the next day, you feel like your skin has built a new fresh layer of skin over your face. It's lightweight. Your skin just drinks it up. I've gone through 2-3 tubs. I'll still continue to use it whenever I run out. It's an awesome product, definitely recommend it."
Neutrogena: Business Credibility & Trustworthiness

Neutrogena is listed as a member of the Los Angeles, California Better Business Bureau but they have no rating and no reason given for no rating. This is common for some reason with the Los Angeles BBB. Their parent company, Johnson & Johnson is a member of the New Jersey Better Business Bureau with a B+ rating. Neutrogena products have won several awards including the Good Housekeeping 2013 Anti-Aging Award for their Facial Moisturizer With SPF 30. 

Neutrogena: Website Popularity & Google Ranking

Neutrogena has the following internet rankings.

  • shows Neutrogena with a traffic ranking of #16,403 in the United States and a worldwide traffic ranking of #60,293 with 3,014 sites linking in. They are also popular in India and the Philippines.
  • Their Google Page Rank is 5 out of 10.
  • According to, they have 134,654 unique visitors to their website each month.
Neutrogena: Social Media Presence

You can follow Neutrogena on their social media pages.

  • They are on Twitter @skiniD. This Twitter page, for their Neutrogena skiniD acne solution has links to health and diet articles that can cause acne, interesting quotes and more. They have 3,026 followers and they have sent 1,168 tweets.
  • Neutrogena India is also on Twitter @NeutrogenaIndia with 579 followers and 947 tweets.
  • The Neutrogena main Twitter @neutrogena is a protected Twitter account.
  • Neutrogena has a nice Facebook page with good health tips for skin care and product information. They have 1,409,095 Likes.
Neutrogena: Website Security & Safety

Neutrogena uses the following methods to ensure safe transactions at their checkout.

  • They use the https secure internet connection at their checkout.
  • Neutrogena encrypts all transactions to a secure server.
  • According to the Google Safe Browsing Tool, they are not a suspicious website. Of the 7 pages Google tested during the last 90 days, 0 pages resulted in malicious software or files being downloaded or installed. 
Neutrogena: Pricing & Packages

Neutrogena prices are comparable with similar hair, body and skin care products. When comparing prices, some Neutrogena products were actually lower than other well-known products. Other Neutrogena products were higher and customers wrote that they didn’t mind spending a little more considering how well the Neutrogena product worked.

  • Rapid Wrinkle Repair® Eye Cream - 0.5 fl oz costs $20.99.
  • Deep Moisture Night Cream - costs $12.49.
  • Rapid Clear Oil-Control Foaming Cleanser - 6 fl oz. costs $6.99.
  • Rainbath® Renewing Shower and Bath Gel - Pear & Green Tea - 8.5 fl oz. costs $8.49.
  • Ultra gentle soothing moisturizer broad spectrumSPF15 - 4.0 fl oz. costs $15.99.
  • Neutrogena Men® Razor Defense® Post Shave Lotion - 2.5 fl oz. costs $5.99.
  • Microdermabrasion System costs $19.99.
  • Neutrogena® Naturals Face & Body Bar - 3.5 oz. costs $3.99.
  • Triple moisture daily deep hair conditioner - 8.5 fl oz. costs $5.99.

Neutrogena: Shipping Rates & Policies

Neutrogena offers free ground shipping with orders over $25 within the continental United States. Free shipping offers apply only to the first delivery address per order. Standard shipping is usually delivered within 7-10 business days and processing takes 1-2 business days. Neutrogena has a flat rate of $7.95 for standard shipping. I saw no mention of expedited shipping methods. Neutrogena does not ship to Alaska, Hawaii or Puerto Rico.

Neutrogena: Payment Methods Accepted

Neutrogena accepts the following credit cards and debit cards for payment.

  • Visa
  • MasterCard
  • American Express
  • Discover Card

Neutrogena does not make mention of accepting PayPal, cashiers checks, money orders. They do not mention if they will accept orders over the telephone or mail in orders. You can of course by Neutrogena products at most retail stores and pay with cash or check.

Neutrogena: Returns, Refunds & Exchange Policy

Neutrogena offers a 30-day money back guarantee. If you are not satisfied with any of their products, you can return the product for a full refund of the purchase price, excluding shipping. Customers need to fill in the return form located at the bottom front of the invoice. For more information, you can call their customer service department at 1-888-984-2464. For their return mailing address, please see their return policy.

Neutrogena: Product images & screenshots
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